World Class Service
Our mission is to exceed our customers’ expectations in all aspects of business, and providing outstanding service is key.
Experience, strategic partnerships, leading edge technical skills and a customer focus are the ingredients to the world class service you can expect from the Propack team.
Our service includes:
- Training
- Documentation
- Technical Support – on-site or remote options
- Machine maintenance or Upgrades
- Spare parts replacement
Service Manager: Tommy Thompson
With over 33 years of experience designing and programming packaging machinery, Tommy is a key member of the Propack team. He has been involved with Propack’s line of Robotic Toploaders since their inception. He works closely with our customers and shares his intricate knowledge of our machinery to provide service and support customers can rely on.
If immediate assistance is required, contact our Service Manager:
Tommy Thompson at 1-770-330-6862.
Propack Support Request
Service Manager: Tommy Thompson
With over 33 years of experience designing and programming packaging machinery, Tommy is a key member of the Propack team. He has been involved with Propack’s line of Robotic Toploaders since their inception. He works closely with our customers and shares his intricate knowledge of our machinery to provide service and support customers can rely on.